We are committed to providing fast, reliable shipping and secure payment options for all our customers.
Free Shipping on All Orders
Every order qualifies for free shipping regardless of order size. We believe in providing exceptional value to all our customers, whether you are placing a small research order or a large bulk purchase. No minimum order required, no hidden fees, just straightforward free shipping on everything.
Fast Order Processing
Once your payment is confirmed, your order is processed and shipped within 1-2 days. We operate seven days a week, including weekends, to ensure your research materials reach you as quickly as possible. Our dedicated fulfillment team works diligently to minimize any delays between your order confirmation and shipment.
Priority Mail with Tracking
All orders are shipped via USPS Priority Mail with full tracking capabilities. You will receive a tracking number via email once your order has been dispatched, allowing you to monitor your package every step of the way until it arrives at your facility.
- Typical delivery time: 2-3 business days after shipment
- Full tracking information provided via email
- Secure packaging to protect product integrity during transit
- Discreet labeling on all shipments
Our Customer Service Commitment
At Peptide Labs USA, we are committed to providing excellent customer service to every customer. Whether you are ordering a single vial for preliminary research or placing a large institutional order, you will receive the same high level of attention, care, and support.
Our team is here to assist you with any questions about your order, shipping status, or product inquiries. We treat every customer as a valued partner in scientific research and are dedicated to ensuring your complete satisfaction with every transaction.
Payment Methods
We offer secure and convenient payment options to accommodate your needs:
- Electronic Check (eCheck): Secure direct bank transfers processed within one business day.
- ACH Bank Transfer: Convenient automated clearing house payments for seamless transactions.
- Credit/Debit Cards: Major credit and debit cards accepted with secure processing.
- Cryptocurrency: Bitcoin and other major cryptocurrencies accepted for added privacy.
Secure Transactions
All payments are processed through secure, encrypted channels to protect your financial information. We utilize industry-standard security protocols to ensure your transaction data remains confidential and safe. Your trust is paramount to us, and we take every measure to safeguard your personal and payment information.
Order Processing Timeline
- Order Placed: You receive an immediate order confirmation via email.
- Payment Confirmed: Your payment is verified and your order enters the fulfillment queue.
- Order Shipped (1-2 Days): Your order is carefully packaged and shipped via Priority Mail with tracking.
- Delivery: Your package arrives typically within 2-3 business days after shipment.
Questions About Your Order?
If you have any questions about shipping, payments, or your order status, please do not hesitate to contact our customer support team at support@peptidelabsusa.com or call us at (+1) 800-555-0123. We are here to help and ensure your experience with Peptide Labs USA is seamless and satisfactory.